Thank you for shopping at Soulestial Sisters! We offer refund and/or exchange within the first 30 days of your purchase if your items are damaged or broken, if they are undamaged or it is past 30 days since your purchase, you will not be offered a refund and/or exchange of any kind.
To initiate a return, email us at soulestialsisters@gmail.com with a picture and description of the damaged or broken items. We will do our best to get you a refund in the same method of payment you used to make your purchase. If your method of payment is not satisfactory or unavailable, we will offer a gift card to our shop.